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Shipping & Delivery


All orders are processed within 48 hours of receiving them.
Where possible we ship via Sendle's 100% carbon neutral delivery service using 100% biodegradable, compostable satchels (just strip off labels & toss satchel in with food scraps, from there satchel will start breaking down within 30 days) & degradable bubble wrap.

  

Australian Shipping
We offer standard Australia-wide flat rate shipping of $8.95 
Delivery time is 2-8 business days (these delivery times do not apply during December).
(we cannot guarantee that parcels will arrive within these time frames).


We currently ship via Sendle - door-to-door courier service. Due to current contact-less delivery requirements, all parcels will be sent with authority to leave. Please let us know if you do not wish to authorise the authority to leave. 

 

We do not ship to PO box addresses or parcel lockers.
An email will be sent once your order has been posted with your tracking information, you can track your delivery on the Sendle website www.sendle.com.

 

International Shipping 
Shipping rates for parcels up to 500g (shipping for orders over 500g calculated at checkout): -   
Zone 1 - New Zealand - $19.95
Zone 2 - Asia + Pacific - $22.95
                                                                                                                       
Delivery zones/time frames:
Zone 1 - New Zealand (10-16 working days)
Zone 2 - Asia + Pacific (10-28 working days)
Due to the cancellation of many international flights and country-specific restrictions, overseas transit times may be delayed. 
Countries currently under UN Embargo: Cuba, Guatemala, Iran, North Korea, Syria, Sudan (North), currently no shipments can be sent to these destination countries.

We currently ship via Sendle - door-to-door courier service. 

We do not ship to PO box addresses or parcel lockers.

An email will be sent once your order has been posted with your tracking information, you can track your delivery on the Sendle website www.sendle.com.

All customs, VAT taxes, duties, and charges are the responsibility of the customer.

Please note at this time we do not ship to: - Europe, United Kingdom, United States of America + Canada and their respective protectorates and territories.                                           

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